Our standard check-in time is 2pm and check-out time is 12pm. We will try to facilitate early-arrivals and late-departures on your request but we cannot guarantee this same. We will never charge for such services.
Room rates are based on single or double occupancy. Additional beds may be added at a rate to any of our rooms.
All guests must be registered with the front desk at the time of arrival.
We accept the following methods of payment: Visa, MasterCard, Cash, Google pay, Phonepe may be used to settle the account upon departure.
Illicit Activity
The resort reserves the right to refuse service to anyone suspected of involvement in any illicit activity and will report any suspected illegal activity to the appropriate authorities if necessary.
The management reserves the right to enter any area of the resort including guestrooms, should there be a reason for suspicion of illegal activity or if we suspect other guests, our staff, or property, are at risk.
The management reserves the right to enter a room in the event of an emergency or if suspected illegal activity is taking place.
Conduct
All guests are expected to exhibit appropriate civil conduct while inside Thazhvaram Resort Homes and its grounds.
Disrupting the guests’ experience with inappropriate behaviour including harassment, offensive or insulting language, public intoxication, or any other means deemed inappropriate by management will result in dismissal from the property in addition to paying for any charges the hotel incurs as a result of the disruption.
Privacy Policy
We are very much aware of your concerns about the privacy of your information. We have no desire or intent to infringe on your privacy and we will not provide your personal information to anyone else.
Your personal information such as name, address, email address and telephone number will not be given or sold to any outside company for any use. The information you provide will be kept confidential and will be used only to support your customer relationship with us.
We appreciate your confidence in us and promise that we take your privacy seriously.
Safes/Lost and Found/Personal Property
Please feel free to utilize the resort safe to store any items of value. However, the resort is not liable for the theft, loss, damage or destruction of the property except for gross negligence on the part of the resort or its employees.
The Resort will make every effort to retrieve and hold any items accidentally left behind for up to 30 days. After that period, the items remaining unclaimed are disposed of. The guest is responsible for the shipping cost and custom fees (where applicable) for the return of lost & found items.
Any items left in or next to the garbage bins are considered refuse and will be discarded. The resort will not be responsible for items that appear to be for disposal.
Minimum Age Requirements
You must be at least 18 years of age and provide valid identification in order to reserve a room and check in to our property.
Damage to the Room and Public Spaces
Any type of loss or damage to items in the room or any public space will result in a charge that will be at the discretion of management.
Non-Smoking Policy
Our resort has a non-smoking policy in the restaurant and common areas.
Food and Beverage
Drinking age/ Intoxication/ Conduct: The drinking age in our resort is 18 years old. Valid proof of age may be required for guests close to this age when consuming alcohol at our resort.
Public intoxication will not be tolerated on our property. Disrupting other guests’ experience with inappropriate behaviour including harassment, offensive or insulting language or any other means deemed inappropriate by management will result in dismissal from the property.
Housekeeping
We provide housekeeping services at any time that is convenient up to 2pm. Please alert the front desk, or our Housekeeping Supervisor, if you would like to schedule service at a particular time.
For the safety of our staff and guests, no occupied rooms will be serviced while guests are present.
Room Service
Room Service is provided by our restaurant from 7am to 8pm daily. Please refer the in-room dining menu provided.